Standard Chartered Bank has made a pioneering innovation in the market by officially launching its digital bank in Zimbabwe, an innovation that almost renders visiting the actual bank, pointless .
This is not our ordinary innovation via technology, they created an application that does not only connect to your banking account, but literally, revolutionizes banking to a point that you can access all services offered inside the bank.
Top of the services include opening an additional bank account without any need to visit the actual bank, blocking and ordering a debit card, adding/removing a signatory, requesting a visa support letter or opening an additional account, local and international funds transfer all without the need to visit a branch.
The launch of a digitally-led bank follows the roll out of the same initiative in other African countries such as Uganda, Tanzania, Ghana and Kenya in the first quarter of the year and Côte d’Ivoire in 2018.
The digital bank will bring convenience, accessibility and simplicity to banking services having digitized 70 of the most common service requests including
Speaking to the press during a briefing yesterday, Standard Chartered Bank Chairman, Lovemore Manatsa, said the launch was a milestone in their digital journey as a bank.
“We are very excited to launch the digital bank in Zimbabwe. This is a key milestone in our digital journey as a Bank and underlines our commitment to investing and growing in the market. We have been steadily investing in and expanding our digital footprint in Zimbabwe – this will continue to be a priority moving forward. Digitizing banking in the country in line with global trends remains at the heart of our business strategy,” he said
Through the digital bank, Standard Chartered will offering secure banking services via mobile devices to meet rapidly changing client needs at the right scale. Clients will continue to enjoy exclusive benefits from an increased number of alliances and partnerships spanning travel, shopping and dining.
Head of Retail Banking, Valeta Mthimkhulu said, “Our digital bank was developed with our clients in mind. We have taken into consideration their feedback at each stage of the design process, and have incorporated innovative technology to allow them to execute all banking activities from a mobile phone via the Standard Chartered Bank App SC Mobile Zimbabwe.
Valeta said she was delighted to see the progress that Zimbabwe has made over the past decade as far as digital banking is concerned. We have seen how digital transformation has contributed to economic development and will continue to do so, in line with the country’s National ICT plan.