TelOne Restructures

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The once beleaguered parastatal is fast becoming into a Strategic Business Unit under the leadership of Chipo Mutasa. Telone is well known for its Public Switched Telephone Network (PSTN) as its main trademark but a lot of strategic business planning has been happening since Chipo Mutasa took charge. 

By Shingie Levison Muringi

Speaking to her soon after the e-Tech Africa Conference, the TelOne Managing Director, Chipo Mutasa said they are already implementing initiatives to turn the parastatal into a strategic business unit. She furnished us with the details on how the Telone structure will now look like as the parastatal plunges into a profit making battle with other local competitors.

“We are excited about our Transformation Strategy and the changes  taking place are in line with this Strategy. This entails shift from having functional operating departments into focused operating business units. This I must say is in line with Global best practice and we want to ensure that we deliver best value to Clients across the Board. – Chipo Mutasa”
Chipo Mutasa, V Chatambarara and Toneo

The TelOne MD, Madam Chipo Mutasa, Veronica Chatambarara and Toneo Rutsito

“We now have three business units”:
1.Infrastructure and Wholesale
This unit will be looking at Wholesale Services, including Infrastructure Sharing
2.Retail
This will be looking at our end user products,
Covering Broadband, Voice and Satellite
For Broadband we have our ADSL, FTTh
And leased Internet Services.
3.Telone Centre for Learning
This has always been there but we are giving it
prominence. We would like the Centre for
Learning to spearhead skills development
Focusing on the skills required for bringing
And operating new technologies such as,
4G/ LTE and other IP based networks
Mr Lawrence Nkala formerly Technical Director to Divisional Director of Infrastructure and wholesale.
Mr Joseph Machiva is now Divisional Director Retail.
“What we have done is to transform the functional Technical Directorate into a fully fledged Business Unit…. Infrastructure and Wholesale.The Sales and Marketing Directorate has also evolved into a business unit… Retail. – added Chipo Mutasa”
 She went on to say that this move was driven to give better focus and improved capacity to serve different market segments. She added that the restructuring was not meant to remove positions but ensuring that there is better operational acumen and focus.
Our 2 Cents  
Well done Team Telone. The digital battle has awakened a once sleeping giant and with the right management steering the ship, its now a foreseeable reality that we will see a balanced market force considering the competition that TelOne will bring on other ISP’s such as Liquid Telecom, Telco, Econet Wireless, NetOne and Telecel.

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About Author

Shingie Levison Muringi is the Deputy Editor of TechnoMag. A Cisco Network Engineer who is very passionate in reinvigorating the Telecommunications Sector through advocating for fair tech practices and crafting favorable ICT policies that are conducive for Foreign Direct Investments

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